Last updated: January 2025
By using {HOSPITAL_NAME}'s digital services — including our website, appointment booking system, token tracking, and AI Concierge — you agree to these terms. If you do not agree, please do not use our services.
Appointments booked through our platform are subject to doctor availability. We reserve the right to reschedule or cancel appointments in cases of emergency or force majeure. Please arrive on time; tokens may be forfeited after a reasonable wait period.
The AI Concierge provides general information only and does not constitute medical advice. Always consult a qualified healthcare professional for medical decisions. Information provided by the AI may not be 100% accurate or up-to-date.
Queue tokens are issued on a first-come, first-served or appointment-priority basis. The hospital reserves the right to manage queue order based on medical urgency. Estimated wait times are approximations only.
The family tracking feature requires consent from the patient. By sharing a tracking link, you confirm you have the patient's consent. Tracking data is used solely for the purpose of keeping authorized family members informed.
{HOSPITAL_NAME} is not liable for: technical failures in the online booking system; inaccuracies in AI Concierge responses; or delays caused by circumstances beyond our control. Our maximum liability is limited to the consultation fee paid.
All content on this website, including text, graphics, logos, and software, is the property of {HOSPITAL_NAME}. Unauthorized reproduction or use is prohibited.
These terms are governed by the laws of India and the state of Jammu & Kashmir. Any disputes shall be resolved in courts of competent jurisdiction in Srinagar, J&K.
We may update these terms periodically. Continued use of our services after changes constitutes acceptance. We recommend reviewing these terms regularly.